- What is Weldoc?
- How is Weldoc
better than traditional ILL systems?
- Are there any
disadvantages to the electronic system?
- Why do I need
a username and password to use Weldoc?
- What if I forget my password?
- What Web browser should
I use?
- Is security a problem if I use a public
workstation?
- Why don't I see all my older requests when
I look at my request history?
- What is Electronic Delivery?
- Why does my browser say that you're sending
a cookie? What's in it?
- Who do I contact
if I have problems with or questions about Weldoc?
Weldoc is the electronic system you use to request an item through Interlibrary
Loan. It is a customized version of the Illiad system from Atlas Systems. The
name Weldoc is an acronym for Welch Document and Delivery Services.
- You will find it easier to submit your interlibrary loan requests. With
Weldoc, you enter your name, address, and other personal information into
the system only once, at the time of your first request.
- Your request will be handled more rapidly and accurately as problems relating to
misinterpretation of hand-written requests are eliminated.
- You can get many of your photocopies more quickly through Electronic
Delivery.
- You can get information about the status of your request through the Web at any time
from any location without having to call the ILL Department.
- Library personnel are able to serve you better because all data about your request and
its handling is stored in a searchable database. We are able to respond quickly to your
inquiries about your request. We are also able to gather statistical information about the
performance of the libraries that lend to us, enabling us to make better decisions when
choosing a lender to supply an item.
Some people might find it troublesome to have to log into Weldoc using a username
and password. We believe this is less trouble than traditional paper and electronic
systems which require you to enter your personal information with each new request.
Your username and password allows us to give you secure access to information about
your interlibrary loan requests. We can also enable you to edit your personal information
such as your address or phone number.
Your username can be anything you like, such as your name, abbreviations, or an
alphanumeric code. Your password also can be anything you like. We recommend that you
follow good security practice and choose a password that is different from those you use
to access other systems. However, no one but you will know your password, not even the
library staff. The password you set is stored in an encrypted file.
In the event that you forget your password, please contact the Welch Interlibrary
Loan Office at (410) 955-3418. We can then reset your password allowing you
access to Weldoc. Please change your password once you logon to Weldoc.
You need a Web browser that can handle forms, tables, and, preferably, one
that can handle frames. We recommend either Netscape Navigator version
4.0 or greater or Microsoft Internet Explorer version 4.0 or greater. Both browsers
are available for the Windows 3.x, Windows 95 or NT, and Macintosh O/S operating
systems. Netscape Navigator is available for UNIX.
Yes. Web browsers cache information and create a history file on the local workstation.
This allows a subsequent user of the workstation to access the system under your name
using the browser's Back button to recall a page from the cache, or by finding a page with
your personal information in the browser's history file. If you are concerned about the
security of your interlibrary loan requests, you can take the following steps:
- Access Weldoc only from your personal computer or an otherwise
secure workstation.
- Access Weldoc from a public workstation in the Interlibrary Loan
office in the library. These computers are supervised by the library
staff.
- When using a public access workstation:
- Delete from the history file those pages that contain your personal information.
- Exit from the Web browser before you leave the workstation. This prevents the Back
button from accessing the pages you were using.
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From time to time we purge older records from Weldoc. Our policy is to keep
requests online for several years order to comply with record keeping requirements
of the copyright law.
Many libraries ship photocopies of articles to us in electronic format. In
the past we printed these articles before delivering them to you. Now, through
Weldoc, we are able to offer you the option of electronic delivery of these
articles in PDF format (Adobe's Portable Document Format). You will need
Adobe Acrobat Reader 4.0 or 5.0 to use the system. (This may be downloaded
from the Weldoc System after login.
Why does my browser say
that you're sending a cookie? What's in it?
The Active Server Pages technology that we use to provide live reporting for
the web sends a Session ID to be stored on your machine. You can refuse this
cookie and still be able to use the ILL web pages and Weldoc without any
problems.
© 2000 Johns Hopkins University Updated: 01/09/2001
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Answers
to Frequently Asked Questions about Weldoc